前言
Part 1 职场英语 Workplace English
Unit 1办公室对话 Office Talk
1 接电话 Answering the phone
2 相互介绍 Introducing colleagues and associates
3 订购用品 Ordering supplies
4 安排日程 Arranging the day’s schedule
5 使用办公设备 Using office equipment
6 填报表格 Filling out forms
7 休假 Going on leave
8 谈论工作环境 Talking about working conditions
9 谈论创业 Talking about entrepreneurial ideas
Unit 2 团队建设 Teamwork
10 欢迎新员工 Welcoming new employees
11 祝贺和鼓励 Congratulations and encouragement
12 互相帮助 Helping each other
13 激励落后的员工 Motivating struggling employees
14 调解人际矛盾 Mediating interpersonal conflicts
15 工资和奖金 Salaries and bonuses
16 升职和调岗 Promotions and transfers
Unit 3 社会事务 Social Issues
17 法律话题 Legal topics
18 环境问题 Environmental issues
Unit 4 求职招聘 Recruitment
19 自我介绍 Introducing yourself
20 说明你的优势 Describing your strengths
21 说明工作理念 Describing your philosophy on work
22 工资和福利谈判 Negotiating salary and benefits
Part 2 管理英语 Management English
Unit 5 业务会议 Operation Meetings
23 会议开始 Starting a meeting
24 讨论图表和数据 Discussing charts and figures
25 解决难题 Analyzing and solving a problem
26 赞同或反对 Agreeing and disagreeing
27 选择方案 Making a choice
28 业务例会 A regular meeting
29 自由讨论 A free discussion
Unit 6 项目管理 Project Managing
30 申请立项 Applying for a new project
31 项目预算 Project budget
32 时间进度 Project progress
33 讨论设计方案 Discussing proposed designs
34 检查工作进展 Monitoring and evaluating progress
35 营销策略 Marketing strategy
36 广告和促销 Advertising and promotion
Unit 7 公司经营 Company Operation
37 公司经营状况 Company’s operating status
38 财务管理 Financial management
39 预算管理 Budget management
40 销售增长 Sales growth
41 销售下降 Sales decline
42 成本支出 Costs
43 融资 Financing
44 现金流管理 Cash flow management
Unit 8 做报告 Reports
45 销售报告 Sales report
46 市场调查报告 Market research
47 新的营销策略 A new marketing strategy
48 竞争对手分析 Competitor analysis
Part 3 社交英语 Social English
Unit 9 国际旅行 Business trips
49 订机票 Ticket booking
50 在机场 At the airport
51 在酒店 At the hotel
52 在银行 At the bank
53 乘坐公交 Taking public transport
Unit 10 接待客户 Client Reception
54 接机和送机 Airport pick-up and drop-off
55 会见和送礼 Meeting and gift-giving
56 参观公司 Company tours
57 参观工厂 Factory tours
58 商务晚宴 Business banquets
Unit 11 发言 Speeches
59 欢迎新员工 Welcoming new staff
60 自我介绍 Self-introduction
61 欢迎词 Meeting clients or guests
62 祝贺词 Congratulating somebody
63 表彰和激励 Complimenting and motivating
64 宣布重大消息 Announcing big news
65 派对致词 Greeting at a party
Part 4 商务英语 Business English
Unit 12 客户开发 Business Development
66 约见客户 Arranging to meet clients
67 开发新客户 Acquiring new customers
68 争取服务项目 Seeking service contracts
69 争取外贸订单 Seeking foreign trade orders
70 推销产品 Promoting products
71 产品演示 Product demonstrations
Unit 13 做介绍 Introductions
72 介绍公司 Introducing the company
73 介绍团队 Introducing the team
74 发布新网站 Launching a new website
75 介绍新产品 Introducing a new product
76 介绍培训计划 Introducing a training plan
77 介绍在线培训课 Online training
78 演示操作系统 Using a computer system
Unit 14 国际展会 International Exhibitions
79 筹备展会 Preparing for an exhibition
80 展台接待 Receiving booth visitors
81 参加公关活动 Taking part in PR activities
82 吸引外资 Attracting foreign investment
83 寻求代理业务 Seeking agency agreement
84 寻求出口业务 Seeking export business
Unit 15 商务谈判 Negotiations
85 协商价格 Agreement on price
86 讨论货运 Discussing transportation
87 讨论支付方式 Discussing payment method
88 达成交易 Making a deal
Unit 16 客户服务 Customer Service
89 确认订单 Confirming orders
90 核实货运 Checking on shipment status
91 催款 Requesting a payment
92 处理投诉 Handling complaints
93 维修服务 Maintenance service
Unit 17 公共演讲 Public Speaking
94 活动开场Introducing an event
95 介绍演讲嘉宾 Introducing a guest speaker
96 大会致辞 Conference speech
97 新闻发布会 Press conference
98 提问阶段 QA period
99 接受记者采访 Giving media interviews
100 事故后的声明 Post-accident statement
內容試閱：
Dialogue 1
Frank: You know that plot of land we were talking about buying?
Edward: Yeah, I think it’ll be a great location to build our new factory.
Frank: Not anymore. It’s just been set aside as a federally protected wildlife reserve. We’ll have to look elsewhere for a factory site.
Edward: You’ve got to be kidding! A protected wildlife reserve? Why?
Frank: As it turns out, that land is home to over 150 species of plants and animals, some of which have been brought back from the brink of extinction.
Edward: Between zoning laws and environmental constraints, it’s not going to be easy to find a site for the factory. What are we going to do now?
Frank: To be honest, we may need to consider setting up the factory overseas. Someplace with fewer restrictions, like Peru or Brazil.
Edward: Well, we do have an established client base in those countries, so locating a production facility there might not be such a bad idea.
Frank: My thoughts exactly.
对话1
弗兰克：知道那块我们说过要买的地吧？
爱德华：知道。我觉得，那个地点特别好，很适合建我们的新工厂。
弗兰克：再也不行了。那块地刚刚被划为联邦野生动物保护区。我们得再去别处找地来建厂了。
爱德华：你在开玩笑吧！野生动物保护区？为什么选那片地？
弗兰克：事实上，那片地有150多种动植物，其中一些已经濒临灭绝了。
爱德华：由于分区法和环境管制条例，找一块可以建厂的地可不是件容易的事。我们现在该怎么办？
弗兰克：坦白地说，我们或许应该考虑在海外建厂，去找一个限制少的地方，比如秘鲁或巴西。
爱德华：嗯，我们在这两个国家已经建立了客户基地，所以在那里建厂或许是个不错的主意。
弗兰克：咱们俩想到一块儿去了。
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