Acknowledgements
To the Teacher: Teaching Encounters with Westerners
Unit 1: Intercultural Communication
Letter to Fran:Pete''s First Day in China
Intercultural Communication:
Intercultural Communication and Understanding Westerners
Encounter:The Gift
Generalizing About Western Culture:
Can We Generalize About "Western Culture"?
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 2: Interpreting Intercultural Encounters
Encounter:The Taxi
Intercultural Communication:Interpreting What Foreigners Mean
Letter to Fran:A Helping Hand
Generalizing About Western Culture:Individualist and Collectivist Cultures
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 3: Speaking in a Foreign Language
Encounter:Mistakes
Intercultural Communication:Speaking in a Foreign Language and Stress
Encounter:The Compliment
Generalizing About Western Culture:Difference in Rank and Power
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 4: Culture Shock
Letter to Fran:The Shopper
Intercultural Communication:Culture Shock and Culture Fatigue
Letter to Fran:Not Eating
Generalizing About Western Culture:Western Communication Styles
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 5: Expectations and Intercultural Encounters
Encounter:The Invitation
Intercultural Communication:Expectations and Projected Cultural Similarity
Letter to Fran:The Goodnight Kiss
Generalizing About Western Culture:Conformity in Western Cultures
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 6: Ethnocentrism
Letter to Fran:Who Pays?
Intercultural Communication:Ethnocentrism
Encounter:Living Together
Generalizing About Western Culture:Family Relationships in the US
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 7: Ingroups and Outgroups
Encounter:Left Out of the Conversation
Intercultural Communication:Ingroups and Outgroups
Letter to Fran:Critics
Generalizing About Western Culture:InOutgroups in Collectivist and Individualist Cultures
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 8: Telling Stories About Encounters
Letter to Fran:Exceptions
Intercultural Communication:War Stories
Encounter:Grandma
Generalizing About Western Culture:Dealing with Conflict
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 9: The Benefit of the Doubt
Letter to Fran:An American Friend
Intercultural Communication:Giving the Benefit of the Doubt
Letter to Fran:Cars
Generalizing About Western Culture:Friendship Patterns
Learning About Other Cultures
Review:Using Words and Word Combinations
Unit 10: Being an Effective Intercultural Communicator
Encounter:Made in the USA
Intercultural Communication:Being an Effective Intercultural Communicator
Encounter:Democracy
Generalizing About Western Culture:Advice for Communicating with Westerners
Learning About Other Cultures
Review:Using Words and Word Combinations
References